Cancel/Change Order

At Lineaapparel, we understand that customers may occasionally need to update or cancel an order after it has been submitted. This Cancel/Change Order Policy explains when an order can be modified or cancelled and what customers should do if they need to make a change.

Order Change & Cancellation Overview

Orders are prepared for shipment according to our standard processing schedule. Because fulfillment may begin shortly after an order is placed, requests for changes or cancellations should be submitted as soon as possible.

Order Cut-Off	5:00 PM EST, Monday–Friday
Handling Time	1 business day
Change Request	Contact support as soon as possible after placing the order
Cancellation Request	Subject to the order's fulfillment status
After Shipment	Orders generally cannot be cancelled or changed after shipment

Changing an Order

If you need to change information on your order, please contact Lineaapparel customer support as soon as possible after completing your purchase.

Depending on the status of your order, we may be able to assist with certain changes before the order enters fulfillment. Possible requests may include correcting shipping information, changing a selected product, or adjusting other order details.

Changes are not guaranteed once an order has entered processing, been packaged, or been transferred to a delivery carrier.

Changing the Shipping Address

Customers are responsible for providing a complete and accurate shipping address during checkout. If you discover an address error after placing your order, contact us immediately.

We will make reasonable efforts to update the shipping address before the order is shipped. However, an address change cannot always be completed once fulfillment has started.

Once an order has been handed to USPS, UPS, or FedEx, Lineaapparel may no longer be able to modify the delivery address. Customers may need to work directly with the applicable carrier where available.

Changing Products or Quantities

Requests to change a product, size, color, style, or quantity should be submitted as quickly as possible after the order is placed.

We will review the order status and product availability before confirming whether the requested change can be completed.

If the requested product or option is no longer available, the original order may need to remain unchanged or be cancelled if cancellation is still possible.

Order Cancellation

Customers may request cancellation of an order by contacting Lineaapparel customer support as soon as possible after placing the order.

Cancellation requests are subject to the current fulfillment status of the order. We will make reasonable efforts to stop an order before it enters fulfillment or shipment.

Once an order has been processed, packaged, or shipped, cancellation may no longer be available.

Cancellation Before Processing

If your cancellation request is received before the order begins processing, we will make reasonable efforts to cancel the order.

If the cancellation is successfully completed before shipment, the applicable payment may be refunded according to the original payment method and our applicable refund procedures.

Cancellation After Processing

Once an order has entered fulfillment, cancellation may not be possible. Our fulfillment process may include product preparation, packaging, shipping label creation, and carrier arrangements.

If we are unable to cancel the order because processing or shipment has already begun, you may be able to return the eligible merchandise after delivery in accordance with our Return & Refund Policy.

Orders Already Shipped

An order that has already been transferred to a shipping carrier generally cannot be cancelled or modified through Lineaapparel.

If you no longer want an order that has been shipped, please wait for the package to be delivered and review our Return & Refund Policy to determine whether the merchandise qualifies for a return.

Refunds for Cancelled Orders

When a cancellation is successfully completed before shipment, any applicable refund will be processed according to the payment method and applicable refund procedures.

Eligible refunds are processed within 12 days after the cancellation or return has been reviewed and approved, depending on the circumstances of the transaction.

No cancellation fee or restocking fee is charged for eligible cancellations handled under this policy.

Orders That Cannot Be Changed

An order may not be changeable when it has already reached a stage where modifications can no longer be made. This may include orders that have already been packed, assigned for carrier pickup, or shipped.

We cannot guarantee that every requested change will be possible because fulfillment may begin before our support team receives or processes the request.

Incorrect Order Information

Customers should carefully review product selections, quantities, shipping information, billing information, and contact details before completing checkout.

If you identify incorrect information after placing an order, contact us immediately with your order number and the information that needs to be corrected.

How to Request a Change or Cancellation

To request an order change or cancellation, please contact Lineaapparel customer support as soon as possible.

To help us locate your order quickly, please provide:

• Order number.
• Name used when placing the order.
• Email address associated with the order.
• Details of the requested change or cancellation.

Our support team will review the order status and let you know whether the requested action can be completed.

Processing Time and Cut-Off

Lineaapparel's standard handling time is 1 business day. Orders are processed Monday through Friday according to our normal business schedule.

The daily order cut-off time is 5:00 PM EST, Monday–Friday. Orders submitted after the cut-off time may begin processing on the next available business day.

Because processing may begin quickly, customers should submit any cancellation or change request immediately rather than waiting for an order confirmation or shipping notification.

Returns After Delivery

If an order can no longer be cancelled or changed because it has already shipped or been delivered, eligible products may be returned according to our Return & Refund Policy.

Eligible returns may be requested within 60 days from the delivery date, subject to the conditions and requirements described in our Return & Refund Policy.

Contact Us

If you need to cancel an order, correct order information, change a product selection, or request another order adjustment, please contact Lineaapparel as soon as possible.