Return & Refund Policy

At Lineaapparel, we want you to feel confident when shopping with us. If your purchase does not meet your expectations, this Return & Refund Policy explains how to request a return, the conditions that apply, and how refunds are processed.

Return & Refund Overview

Eligible products may be returned within 60 days of the date the order was delivered. We recommend contacting our support team as soon as possible if you decide that you would like to return an item.

Return Window	60 days from the delivery date
Refund Processing	Within 12 days after the return is approved and processed
Return Fees	No return fees
Restocking Fee	No restocking fee
Refund Method	Original payment method

60-Day Return Period

Customers may request a return within 60 days from the date the order was delivered. The return period begins when the package is recorded as delivered to the shipping address provided with the order.

To help us process your request efficiently, please contact Lineaapparel before sending an item back. Our support team can provide instructions regarding the return process and the information required for your order.

Return Eligibility

To be eligible for a return, products should be returned in an appropriate condition so that they can be inspected after receipt.

Returned merchandise should generally meet the following conditions:

• The item is within the 60-day return period.
• The product has not been unnecessarily worn, washed, or altered.
• The product is returned in a condition suitable for inspection.
• Original tags, labels, or packaging should be included when applicable.
• The returned item corresponds to the original order.

Certain products may have additional product-specific return conditions. If you are unsure whether an item qualifies, please contact our support team before sending the product back.

Items That May Not Qualify

A return may be declined when an item has been significantly used, intentionally damaged, altered, washed contrary to its care instructions, or returned in a condition that prevents reasonable inspection or resale.

Products returned outside the applicable return period may also be ineligible. If an item arrives damaged or there is another problem with your order, please contact us promptly so the situation can be reviewed.

How to Request a Return

The return process is designed to be straightforward. Please follow these steps:

1. Contact Lineaapparel support within 60 days of delivery.
2. Provide your order number and explain which item you would like to return.
3. Follow the return instructions provided by our support team.
4. Package the item securely to help prevent damage during transportation.
5. Send the return according to the instructions provided.
6. Allow time for the returned item to be received and reviewed.

Please do not send a return to the store address unless our support team specifically instructs you to do so. Using the correct return instructions helps prevent delays in processing your request.

Return Shipping & Fees

Lineaapparel does not charge a return fee or restocking fee for eligible returns under this policy.

If return shipping arrangements are required, our support team will provide the applicable instructions when your return request is reviewed. Customers should wait for those instructions before shipping merchandise back to ensure that the return is handled correctly.

Refunds

Once an eligible returned item has been received and reviewed, Lineaapparel will process the applicable refund to the original payment method used for the purchase.

Refunds are processed within 12 days after the return has been received, reviewed, and approved. The time required for the refund to appear in your account may vary depending on the payment provider or financial institution.

Refund Stage	Estimated Time
Return submitted	Within 60 days of delivery
Return received	Reviewed after arrival
Refund processing	Within 12 days after approval
Refund appearance	Depends on the original payment provider

No Refund Fees

Eligible refunds are issued without a refund processing fee or restocking fee. The approved refund amount is returned to the original payment method according to the applicable order and return conditions.

Once Lineaapparel completes the refund, the posting time is controlled by the payment provider or financial institution. If a refund has been confirmed but does not appear after the expected period, customers should first check with their payment provider and then contact us if additional assistance is required.

Exchanges

If you would like a different size, color, or product, please contact our support team before returning the original item. Availability can change, so an exchange may depend on the requested item being available.

When a direct exchange is not available, customers may use the applicable return process and place a new order for the desired product.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, incorrect, or materially different from what you ordered, please contact Lineaapparel as soon as possible.

Please include your order number and a clear description of the issue. Photographs may be requested when necessary to help us review the condition of the merchandise or verify the problem.

We will review the information provided and determine the appropriate resolution based on the circumstances of the order.

Return Condition

Customers should package returned merchandise carefully. Products should be protected during transportation to reduce the possibility of additional damage before the return reaches Lineaapparel.

We recommend keeping any applicable shipment receipt or tracking information until the return has been received and the refund process has been completed.

Refund Timing

The 12-day refund timeframe begins after an eligible return has been received, reviewed, and approved. This period should not be confused with the time required for the return shipment to travel back to Lineaapparel or the time required by a financial institution to post the completed refund.

For this reason, the total time from submitting a return request to seeing the refund in an account can vary depending on return transportation and payment-provider processing.

Order Information

When contacting us about a return or refund, please provide your order number and the email address associated with the purchase whenever possible. Accurate order information helps our team identify the transaction and provide appropriate instructions.